Guides · Tennessee
Recording Law for Employers & Businesses in Tennessee
Tennessee lets you record any conversation you’re part of
Tennessee is a one-party-consent state. That means you can legally record any conversation you are part of without telling the other person or people. The rule comes from Tennessee’s wiretapping law, which says it’s lawful to intercept a wire, oral, or electronic communication when you are a party to the conversation or have been given prior consent. The law also says you can’t use the recording to commit a criminal or tortious act. In plain terms: if you’re in the chat, you’re allowed to hit record. The statute that covers this is Tenn. Code Ann. § 39-13-601.
When a conversation has a reasonable expectation of privacy
Not every conversation is fair game. Tennessee’s law protects conversations where someone has a reasonable expectation that what’s said won’t be intercepted. The state defines this by looking at whether the speaker showed an expectation that the communication wouldn’t be overheard or recorded, and whether the circumstances justified that expectation. A loud argument on a public sidewalk usually has no such expectation, so recording it is allowed. But a conversation behind a closed door, a lowered voice in a semi-public area, or a private chat in someone’s home can create that expectation. The key statutory language is in Tenn. Code Ann. § 40-6-303, which defines an "oral communication" as one uttered by a person exhibiting an expectation that the communication is not subject to interception under circumstances justifying that expectation. Tennessee courts and guides treat this definition together with the one-party-consent rule in § 39-13-601 as the combined operative standard for when recording is lawful.
Recording in private spaces and other people’s conversations
If you’re recording your own conversation inside your home, Tennessee’s one-party rule still applies. But if you’re capturing a conversation you’re not part of—say, two customers arguing in a back room while you’re nearby but not involved—you’re on uncertain legal ground. Tennessee’s wiretapping statute does not create a separate rule for homes, and there is no Tennessee case that squarely resolves whether capturing someone else’s private conversation in a home is always illegal. The same reasonable-expectation test applies, but the outcome is an inference rather than a settled holding. Tennessee case law has not directly addressed this scenario, so if you’re not part of the conversation, get legal advice before you record.
Video-only recording is unrestricted
If your device captures video but not audio, Tennessee’s wiretapping law doesn’t apply. The statute only prohibits intercepting communications—wire, oral, or electronic—so silent video is outside its scope. That means you can record video of employee-customer interactions without worrying about Tennessee’s one-party-consent rule, as long as you’re not also capturing the audio. There’s one exception: Tennessee’s voyeurism law, which bans taking photos or videos for sexual gratification in private areas, but that doesn’t affect recording disputes or customer service interactions.
What happens if you break the recording rules
Breaking Tennessee’s wiretapping law is a criminal offense. It’s a felony to illegally intercept communications, and a Class A misdemeanor to intercept cellular or cordless phone calls. There’s no longer a way for someone to sue you in civil court for illegal recording—those lawsuits were repealed in 2024 and the repeal took effect on July 1, 2025—so violations are handled as criminal matters. That means the main risk is prosecution, not a private damages claim. The penalty sections are Tenn. Code Ann. § 39-13-602 for the general offense and § 39-13-604 for cellular/cordless phone interceptions.
Example: Recording a customer dispute in a retail store
Imagine you run a retail store in Tennessee and an employee is handling a heated dispute with a customer in the middle of the sales floor. The employee is speaking loudly enough that nearby shoppers can hear. Under Tennessee law, the employee can legally record the conversation without telling the customer because they’re part of the chat and there’s no reasonable expectation of privacy in that open area. But if the same dispute moves to a back office with the door closed, the employee should stop recording unless they’re certain the conversation isn’t private. If the employee keeps recording after the door closes, they risk violating the wiretapping law because the closed door can create a reasonable expectation of privacy.
Tennessee’s biometric privacy law and voice recordings
Tennessee’s biometric privacy law is part of the Tennessee Information Protection Act (TIPA), which took effect on July 1, 2025. It regulates certain types of biometric data, including voiceprints, but there’s an unresolved conflict in the law about whether a voiceprint derived from an audio recording counts as biometric data. If you’re capturing voiceprints for identification purposes, get legal advice to make sure you’re complying with TIPA’s consent and assessment requirements. The law is enforced exclusively by the Attorney General, with no private right of action, and civil penalties are up to $7,500 per violation (treble damages if willful or knowing).
Recording police encounters in Tennessee
Tennessee’s wiretapping law allows recording in public where there’s no reasonable expectation of privacy, but the Sixth Circuit has not issued a published decision squarely recognizing a First Amendment right to record on-duty police in public. Because of that, if an officer tells your employee to stop recording or moves to seize the device, it’s safest to pause recording and consult a lawyer before continuing. The wiretapping law’s public-space rule still applies, but the constitutional question is unsettled in this circuit.
Frequently asked questions
Can I record customer service calls with my employees in Tennessee?
Yes. Tennessee’s one-party-consent rule means you can record calls you’re part of without telling the other person. This applies whether the call is in person, over the phone, or via video chat. Just don’t use the recording to commit a crime or tort.
What if a customer asks me to stop recording during a dispute?
If the conversation moves from a public area to a private one—like a closed office—or the customer explicitly indicates they expect privacy, Tennessee’s law treats that as a conversation with a reasonable expectation of privacy. At that point, continuing to record without consent could violate the wiretapping statute. When in doubt, pause recording and consult a lawyer.
Does Tennessee’s biometric privacy law affect voice recordings?
Tennessee’s biometric privacy law is part of the Tennessee Information Protection Act (TIPA), which took effect July 1, 2025. It regulates certain types of biometric data, including voiceprints, but there’s an unresolved conflict in the law about whether a voiceprint derived from an audio recording counts as biometric data. If you’re capturing voiceprints for identification purposes, get legal advice to make sure you’re complying with TIPA’s consent and assessment requirements.
Can I record police encounters with my employees in Tennessee?
Tennessee’s wiretapping law allows recording in public where there’s no reasonable expectation of privacy, but the Sixth Circuit has not issued a published decision squarely recognizing a First Amendment right to record police on-duty in public. Because of that, if an officer tells your employee to stop recording or moves to seize the device, it’s safest to pause recording and consult a lawyer before continuing. The wiretapping law’s public-space rule still applies, but the constitutional question is unsettled in this circuit.
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