Guides · Delaware
Recording Law for Employers & Businesses in Delaware
One-Party vs. All-Party Consent: Which Rule Applies to Your Smartglasses
Delaware has two overlapping rules for recording conversations. Under the wiretapping chapter (Title 11, Chapter 24, Subchapter I), you can record if you are part of the conversation or have one person’s consent under §2402(c)(4). But under the privacy chapter (§1335(a)(4)), you must get "consent of all parties" to intercept a "private conversation." Delaware courts have not defined what makes a conversation "private" in this context, and United States v. Vespe, 389 F. Supp. 1359 (D. Del. 1975) addresses participant recording under §1335 but does not resolve the definition of 'private conversation' or address home recordings. The safer approach is to treat any conversation not clearly in a genuinely public setting as requiring all-party consent. The wiretapping chapter’s one-party rule applies only if the conversation would not also qualify as a 'private conversation' under the privacy chapter. In practice, this means you should assume all-party consent is required unless the conversation is happening in a genuinely public setting where bystanders can naturally overhear it.
Recording Inside Someone Else’s Home: The Highest-Risk Scenario
Delaware’s privacy law (§1335(a)(2)-(3)) bars installing a device 'for observing, photographing, recording, amplifying or broadcasting sounds or events' in a 'private place' without the consent of the person entitled to privacy there. This includes someone else’s home, even if you own the device. The law does not create a general safe harbor for your own home — a co-occupant or guest retains an independent privacy interest. If you record inside another person’s residence, you risk violating the statute regardless of whether you are present or participating. The only narrow exception is for parents recording their own minor children inside the family home under §1335(a)(6), and that exception does not apply to workplace settings. This is the riskiest recording scenario under Delaware law.
What Counts as a Public Place for Recording
Delaware’s definition of a 'private place' (§1337) excludes locations where the public or a substantial group has access, which effectively carves out public places from the device-installation and surveillance provisions of §1335(a)(1)-(3). Streets, sidewalks, and public building lobbies generally qualify. However, the harder question is whether a conversation in a nominally public place is still 'private' because of how it is conducted. If participants lower their voices, step away from others, or otherwise show an intent to keep the conversation private, the conversation may still require all-party consent under §1335(a)(4). Delaware courts have not defined the boundary of 'private conversation' in this context, so the law does not provide a bright line here. You should assume consent is needed unless the conversation is clearly audible to bystanders without special effort.
Recording Police in Public: What the Law Actually Says
Delaware has no statute that directly authorizes or restricts a private citizen’s recording of on-duty police in public. The controlling authority comes from the Third Circuit’s decision in Fields v. City of Philadelphia (862 F.3d 353), which held that the First Amendment protects recording police officers carrying out official duties in public. Delaware courts have not ruled on this issue, so the law relies on federal precedent rather than a state statute. §1335(b)(5) cross-references repealed statutes and is not an exception for citizens; it does not excuse law enforcement’s own authorized surveillance activity or create a citizen right to film officers. If the encounter is in a public place and the officer is engaged in official, public-facing duties, recording is likely permitted. However, if the officer steps into a non-public area or signals an intent to keep the exchange private, the analysis changes. Always treat this as an open question under Delaware law.
Video-Only Recording: Silent Video is Not Automatically Safe
Silent video recording is treated differently than audio recording. Under §1335(a)(2), installing a device 'for observing, photographing, recording, amplifying or broadcasting sounds or events' in a 'private place' without consent is prohibited, even without audio. However, this only applies to private places — public locations are excluded. Video-only recording in public is generally the lowest-risk activity. But if you record inside a private space (someone’s home, a private office, or a fitting room), you risk violating §1335(a)(2) even without capturing audio. The statute does not require audio to trigger liability — the act of recording the event itself can be enough.
Example: Recording a Customer Dispute in a Store Aisle
Imagine your employee is wearing smartglasses while assisting a customer in the aisle of your retail store. The customer becomes upset and raises their voice, drawing the attention of nearby shoppers. The employee’s glasses record the exchange. Under Delaware law, this recording is likely permitted because the conversation is happening in a public place and is conducted at a volume audible to bystanders. However, if the customer steps into a back storage room with the employee and lowers their voice, the analysis changes. The same location is now a 'private place' under §1337, and the lowered voices suggest an intent to keep the conversation private. In that scenario, the recording would require all-party consent or risk violating §1335(a)(4).
Delaware’s Hybrid Consent Framework: Why There’s No Simple Answer
Delaware’s statutes create a hybrid consent framework that is not fully reconciled. Chapter 24 (Title 11, Chapter 24, Subchapter I — Wiretapping, Electronic Surveillance and Interception of Communications) permits one-party consent for interception where the person is a party to the communication or has prior consent under §2402(c)(4), but only after the spoken exchange clears §2401(13)’s Katz-style reasonable-expectation-of-privacy gate: 'any oral communication uttered by a person made while exhibiting an expectation that such communication is not subject to interception and under circumstances justifying such expectation.' If a spoken exchange does not meet that test, it is not an 'oral communication' under Chapter 24 and the one-party rule does not apply at all. Separately, Chapter 5’s §1335(a)(4) bars intercepting a 'message by telephone, telegraph, letter or other means of communicating privately, including private conversation' without all-party consent, but the statute does not define 'private conversation' or 'communicating privately.' §1337 defines only 'private place' and 'public place,' and those definitions do not textually reach §1335(a)(4). No Delaware appellate or Supreme Court case fills this gap. Because the interaction between these two regimes is unresolved, the appropriate default is to treat any conversation not plainly occurring in a genuinely public setting as requiring all-party consent under §1335(a)(4), even if Chapter 24 alone would permit one-party recording. This hybrid framework explains why Delaware is classified as a 'hybrid' consent state.
Frequently asked questions
Do we need consent to record customer service calls with employees in Delaware?
It depends on which statute applies. Under Chapter 24’s wiretapping rules (§2402(c)(4)), an employee can record a phone call if they are part of the conversation or have prior consent, provided the exchange qualifies as an 'oral communication' under §2401(13)’s reasonable-expectation-of-privacy test. However, Chapter 5’s privacy chapter (§1335(a)(4)) requires all-party consent to intercept a 'private conversation,' and the statute does not define what makes a phone call 'private' in this context. Because Delaware courts have not resolved the interaction between these two regimes, the safer approach is to obtain consent from all parties or structure the call so the expectation of privacy is clearly absent.
Can employees wear smartglasses that record video inside a customer’s home during a service call?
No. Delaware’s privacy law (§1335(a)(2)-(3)) bars installing a device 'for observing, photographing, recording, amplifying or broadcasting sounds or events' in a 'private place' without the consent of the person entitled to privacy there. A customer’s home is a private place under §1337, and the law does not create a safe harbor for your own home or device. Recording inside another person’s residence risks violating the statute regardless of whether the employee is present or participating. The only narrow exception is for parents recording their own minor children inside the family home under §1335(a)(6), and that exception does not apply to workplace settings.
What happens if we violate Delaware’s recording laws?
Violations can lead to criminal penalties and civil lawsuits. Under §2409, a person whose conversation is unlawfully intercepted can sue for damages. The privacy chapter (§1335) provides for civil penalties and injunctive relief. The exact consequences depend on the facts, so consult a lawyer to assess your risk.
Does Delaware’s biometric privacy law affect audio recordings from smartglasses?
Delaware’s Personal Data Privacy Act (effective January 1, 2025) treats biometric data as 'sensitive data' requiring consent before processing. Under §12D-102(3), 'biometric data' expressly includes 'voiceprint' as an example of a 'unique biological characteristic... used to identify a specific individual,' but the same definition excludes 'a digital or physical photograph,' 'an audio or video recording,' and 'any data generated from a digital or physical photograph, or an audio or video recording, unless such data is generated to identify a specific individual.' If your smartglasses capture raw audio but do not process it into a voiceprint or template used to identify a specific individual, the biometric law likely does not apply. However, if you process the audio to create a voiceprint for identification purposes, you must obtain consent before doing so.
Want a lawyer already lined up before you need one?
live.law connects your smartglasses to a real attorney, live. Join the waitlist to be first in line.
Join the waitlistOther Delaware recording-law guides
Employers & Businesses in other states
Related explainers
live.law is not a law firm and does not provide legal advice. This page is general information, not legal advice for your specific situation — for that, talk to a licensed attorney in your state.